ASAP: We are fully committed to the quality of ASAP's products and services, and we aim to ensure complete customer satisfaction. As digital content is inherently non-returnable, we do not accept returns. However, if you are dissatisfied with your ASAP purchase or if your membership auto-renewed unintentionally, please contact us as soon as possible. We evaluate each situation individually and work to resolve any issues fairly. Read our entire Customer Satisfaction Policy in full.
Events: Each event has its own cancellation policy, which permits refunds (minus a cancellation fee) if requested before a specified deadline (APC | EA Ignite).